Business Consulting Services
Empowering service-based SMEs with the strategies and action plans to enable them to succeed!
Client & Customer Acquisition
Enable your SME to attract and acquire the business clients and customers you seek
Customer Retention & Expansion
Implement customer retention strategies and maximise spend through renewals, cross-sells & upsells
Business Growth Strategy
Develop and implement best practice B2B specific growth strategies based on your objectives
As one of Austrade’s Industry partners providing Australian companies with B2B Go to Market Specialist advice, Michael provides scale-ups within the Australian Landing Pads program with training and mentoring on developing and executing Buyer Driven Go to Market Strategies.
Participating companies have found Michael’s insights and support to be highly valuable. It has enabled them to develop and refine their Go to Market strategies with clarity as to the choice of market entry. Furthermore, it has provided them with the confidence to know what are the priority focus areas with their marketing and sales strategies to help maximize their success.
Prathay ChandrakumarSenior Advisor, Landing Pads, Australian Trade & Investment Commission
Our B2B Consulting Services
We work to achieve your goals through the following offerings:
The SME Business Health Check
“Find Your Way”
Get a comprehensive assessment of your SME, resulting in a 90-day action plan and key documents that will help your company set course towards more effective client acquisition, retention and expansion.
Executive Coaching & Business Mentoring
“Refocus, Reignite & Rise”
Our 1-on-1 coaching program with multiple delivery options. Designed for SME CEOs and their leadership teams to develop and implement best practice marketing, sales and business growth strategies.
Gallop Solutions, a management training organisation, was experiencing substantial growth. However, there was uncertainty as to where to focus its marketing efforts. We engaged the services of Michael Haynes. Michael conducted meetings with a broad spectrum of our clients. As a result of the report he produced, we created a new product offering and revenue stream. To say that we were happy with Michael would be an understatement.
Daniel DavisCEO, Gallop Solutions, Sydney Australia
Why Listen Innovate Grow?
Because we understand what business customers want and how they buy!
A fundamental characteristic of business-to-business (B2B) is that buyers and users are often different people.
Taking a buyer-driven approach, we identify and respond to your buyer’s needs and priorities. This, in turn, will influence and determine your strategic planning roadmap of customer acquisition, retention and business growth.
Through our analysis, strategy, and execution, whether actioned by your own in house teams, or by us, we will guide you to ensure alignment in:
What you deliver
Your product and service offerings
How you deliver
The service and support you provide
How you promote
Your engagement with clients & customers