Ensuring you’ve built a solid customer service strategy to retain your customer base is every bit as important as new customer acquisition. Here are 10 tips how
Succeed in B2B by knowing your competition
In order to understand the likelihood of succeeding in a given market, it is important that you undertake a competitor analysis. Competitor analysis will enable you to: Identify your key […]
The Secret Sauce for a Great Customer Experience in B2B
In B2B, Customer Experience is becoming not only a prime source of competitive differentiation but also a major factor in choice of supplier or service provider. To deliver a great […]
From Local to Global: Tips for Developing an Effective B2B Go to Market Strategy
If you are looking to take your start-up or SME global, here are some tips on developing an effective international B2B Go to market strategy to help you take your […]
Guidelines for Effective B2B Product Management
Want to know how to continually offer products and services that meet the needs of B2B customers? Here are some product management guiding principles to follow
Interview: Garreth Chandler, The Evolve Group – Part 2
Interview with Garreth Chandler, CEO of The Evolve Group and co-author of Listen Innovate Grow (Part 2). In this interview, we continue our discussion about how Startups & SMEs co-creating […]
5 Steps to Delivering a Great B2B Customer Experience
As a start-up or SME that is seeking to grow your business by acquiring business customers, the key to successfully doing so is to deliver a great B2B customer experience.
Interview: Garreth Chandler, The Evolve Group – Part 1
In this weeks episode, Garreth and I discuss how Startups and SMEs specifically can co-create solutions with business customers and the benefits of doing so.
Want to Know How To Get Funding For Your Startup? Answer Yes To These Questions
Last month, Forbes Contributor and Author Alejandro Cremades, wrote an article entitled, If You Answered Yes to Any of These Questions Your Startup Will Get Funding. This is a great […]
Interview: Trena Blair, FD Global Connections – Part 1
In this week’s episode I discuss with Trena her experience and gain insights into how FD Global Connections works with companies to successfully launch in the US. This comprehensive interview […]
Interview: Crazy Might Work, Paul Hawkins – Part 2
Listen Innovate Grow TV: Interview with Paul Hawkins, Founder of Innovation Firm-Crazy Might Work (Part 2).
Interview: Paul Hawkins, Crazy Might Work – Part 1
Listen Innovate Grow TV: Interview with Paul Hawkins, Founder of Innovation Firm-Crazy Might Work (Part 1). In this week’s episode I’ll provide B2B Insights into how this great SME was […]